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Preparing For Your First Visit
Welcome to Hand + Physical Therapy NYC. No matter what brings you to Hand + Physical Therapy NYC, we want you to have the best experience possible.
Once you make your appointment, we will email you our New Patient Forms. These forms can be completed online and submitted prior to your first appointment. Please try to arrive about 10 minutes early to your first appointment so that we can check you in and verify all of the proper forms have been submitted. Also, choose clothing that is easy to move around in. If you have shoulder pain, wear a shirt that allows access to your shoulder and arm. Shorts should be worn if you have hip pain, knee pain, or ankle pain.
Insurance
We are pleased to work with most insurance companies. However, because each plan and policy can be different within an insurance company, it is best for our insurance department to verify your coverage for you. In most cases, even if we are out of your insurance network, you will only be responsible for your co-payment.
We are pleased to work with most insurance companies. However, because each plan and policy can be different within an insurance company, it is best for our insurance department to verify your coverage for you. In most cases, even if we are out of your insurance network, you will only be responsible for your co-payment.
Billing
To pay your Hand + Physical Therapy NYC bill, please access our payment portal below, Of course, if you have any billing questions, feel free to call us.
FAQs
What is an Occupational Therapist?
Occupational Therapists are therapists that specialize in the treatment and rehabilitation of the entire person. While our focus is on the recovery of injury or illness, we take into account all the components involved. We incorporate a functional approach to getting you back to doing what you love, moving well, and getting you back to living life!
What should I expect on my first visit?
Your first visit to Hand + Physical Therapy NYC is about getting to know you and showing you the best path to recovery or being the best version of yourself! Allow yourself an average of 1 hour for a full evaluation, and treatment session. We will make sure you leave armed with the knowledge on how to feel better a bit more every day. You will be provided with a home program that will integrate with your therapy sessions, and make recommendations on the best course of treatment. Together we will discuss and make a plan with your therapist that fits your needs.
How long are the appointments?
Please allow approximately 1 hour for your treatment sessions. Since we provided 1-to-1 care, we are able to focus on you and you alone. With this attention to patient care, we maximize your time with us. As always, feel free to discuss your specific needs with your therapist.
What modalities do you use?
Hand + Physical Therapy NYC is strongly focused on 1-to-1 care and uses a variety of modalities to help provide the most advanced researched based treatment methods. Some of these modalities include heat, ice, contrast baths, ultrasound, laser therapy, electric stimulation, neuromuscular re-education, hypervolt, and Astym.
Do I need a prescription?
The answer is sometimes! If you have received a prescription from your physician, please provide it to our office to be included in your medical record.
- A prescription is not necessary when seeing a Physical Therapist for the first 10 visits or 30 days, but may be required beyond that time.
- A prescription is not necessary when seeing an Occupational Therapist for the initial evaluation, but is required when receiving a treatment plan that restores function.
Our office will discuss your specific needs during our intake process, and help you obtain a prescription when needed.
Can you make me a custom splint?
Yes. All of our Hand Therapists are specialists in custom orthotic fabrication. When your physician prescribes a custom orthotic or splint to be made, we custom fabricate them in our office the same day.